Política de Privacidad

1. El alcance

1.1 This policy describes the type of Personal Data the Company collects about natural persons and how it processes that data, shares it with third parties, secures the relevant processes, and more.

1.2 La presente Política se aplica a la información relativa a una persona física identificada o identificable. Se considera persona física identificable a aquella que puede ser identificada de forma directa, o mediante la combinación con información adicional que poseemos o a la que podemos acceder.

1.3 The Policy defines "processing" as any operation that uses or collects Personal Data, including the management, structuring, and storage of Personal Data.

1.4 Our services are intended for a general audience and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect information from any person under 18, nor do we knowingly permit such individuals to use our services. If we become aware of any such information, we will delete it as soon as possible.

2. Qué datos personales tenemos sobre usted

2.1 Cuando accede al servicio y a los canales, o visita nuestro sitio web, recopilamos Datos Personales. En determinados casos, podemos solicitarle sus Datos Personales.

2.2 En otros casos, recopilamos sus Datos Personales analizando el uso que hace de nuestros Servicios o canales de atención, o a través de la información que recibimos de nuestros socios externos.

3. No es necesario revelar información personal

3.1 You are under no obligation to provide us with any Personal Data. However, in certain circumstances, withholding such data may prevent us from delivering our Services or granting users access to the website.

4. Qué datos personales recopilamos

4.2 The information we collect is not private and cannot be used to identify you.

4.3 Personal data we receive from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through Us.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base jurídica y motivos del tratamiento de datos personales

5.1 The company processes your Personal Data for the purposes described in this section and in accordance with the applicable legal basis.

5.3 Email us to learn more about the processing necessary to protect legitimate interests.

5.4 The following sets out the reasons and legal grounds on which we may use the information you provide:

6. Transferencia de datos personales a terceros

6.1 The Company may also share Personal Data with third-party service providers, including hosting and storage providers, for purposes such as IP address information and user experience analysis.

6.2 You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will provide those third-party platforms with the Personal Data you supply to us. Your Personal Data will then be subject to their respective privacy policies. Your Personal Data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners. This provides the Company with the resources needed to improve and refine the products and services offered to its clients.

6.4 Where necessary to protect the rights of third parties or to safeguard assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.

6.5 We may also share your Personal Data with prospective investors or buyers, or with lenders of the Company or any other company within the group, in the event of such a transaction (including the transfer or sale of assets belonging to the Company or any other group company) or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other business within the group.

7. Cookies y servicios de terceros

7.1 We may use third-party services, such as those that display advertisements on our website or analytics providers. These companies may also use cookies or other technologies.

7.2 Las cookies son pequeños archivos de texto que se almacenan en su dispositivo cuando visita o accede al sitio web. Se utilizan para recopilar información sobre sus preferencias y hábitos de navegación, con el fin de mejorar su experiencia, registrar sus preferencias y personalizar los productos y servicios que puedan resultarle de interés. Las cookies también se emplean con fines estadísticos y de análisis.

7.3 Some of the cookies we use are session cookies. These are temporarily downloaded to your device and remain only until you close your browser. Others are persistent cookies, which stay on your device for a period after you close your browser. Persistent cookies help the Website recognize you as a returning user and allow you to return to the site more easily.

7.5 No obstante, tenga en cuenta que, si esto ocurre, algunas o todas las funciones y características del Sitio Web podrían no funcionar como usted espera.

Online Tracking Notice: this service does not currently respond to Do Not Track signals.

8. Conservación de los datos personales

8.1 La Compañía conservará sus Datos Personales durante el tiempo necesario para cumplir con la finalidad del tratamiento descrita en esta Política, o por períodos más prolongados cuando así lo permitan las leyes, normativas, políticas y órdenes aplicables.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you accept, we will continue sharing your data for a further 12 months.

8.3 We periodically review the Personal Data we retain to confirm it is still necessary.

9. Transferencias internacionales

9.1 Your personal data may be transferred to other countries, including to a third country or to international organizations. The Company takes all necessary measures to protect the personal data you provide and to ensure that data subjects can exercise their rights and access effective legal remedies.

9.3 The Company can provide information on the safeguards it applies to protect your Personal Data transferred to third countries or international organisations. Please email: support@bonsavio.com

10. Seguridad de los datos personales

10.1 We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against the accidental or unlawful destruction, loss, or alteration of Personal Data.

10.2 We cannot guarantee that the security of your Personal Data will remain free from errors. Nor can we be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, any Personal Data disclosed due to transmission errors, unauthorized access by a third party, or any other cause beyond our control.

10.3 Legal obligations or other circumstances beyond our control may require us to disclose your Personal Data to third parties, such as public authorities. In these situations, we cannot control the level of security those third parties apply to your Personal Data.

10.4 Personal Data cannot be transmitted over the network with complete security. The Company cannot guarantee the security of any Personal Data you transmit to us via the internet.

11. Hipervínculos a sitios web de terceros

11.1 The website contains links to third-party sites and applications. These sites and applications are not under the Company's supervision. We are not responsible for the collection or processing of Personal Data by these websites or applications. This Policy does not apply to actions carried out through such sites or applications.

11.2 Antes de acceder a sitios web o aplicaciones de terceros, le recomendamos leer sus políticas de privacidad y considerar detenidamente qué Datos Personales decide facilitarles.

12. Modificaciones de esta Política

12.1 Esta Política puede modificarse en cualquier momento. Si la modificamos, le notificaremos los cambios publicando la versión actualizada en nuestro sitio web.

12.2 If we make significant changes to this Policy, we will notify you through means we consider appropriate and post a notice on our website.

12.3 Unless expressly stated otherwise, any changes take effect once the revised Policy is published.

13. Tus derechos

13.1 You have the right to ask us to verify the accuracy of the Personal Data we collect about you, to correct any errors, and to delete any Personal Data we no longer need. You may also restrict the scope of how your personal information is processed.

13.2 If you reside in the EEA, please see this page. These rights apply to the information you provide about your Personal Data. To exercise your rights, email the address below.

13.3 Right of access The Company may verify the accuracy of the Personal Data it processes about you. Where such data exists, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any further copies. If requested, the data will be made available electronically. The right of access to Personal Data must not conflict with the rights and freedoms of others. Where a request adversely affects the rights and freedoms of another person or your own, the Company may decline the request or limit its ability to fulfil it.

13.4 Right to rectification The Company has the right to rectify inaccurate Personal Data. You have the right to request that incomplete Personal Data concerning you be rectified, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data are no longer necessary for the purpose for which they were collected or processed; (b) you withdraw your consent and there is no legal basis for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you that is based on legitimate interests pursued by Us or by a third party; (e) the Personal Data have been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where the processing is necessary (a) to comply with a legal obligation that requires processing under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal claims.

13.6 Restrictions on processing If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data. Where you request such a restriction, the Personal Data may only be retained with your consent, or to establish, exercise, or defend legal claims, or to protect the rights of another natural person, or where there is a significant public interest within the European Union or a Member State.

13.7 Right to data portability Where processing is carried out by automated means and is based on consent or on a contract to which you are a party, you have the legal right to review the Personal Data you have provided to the Company. You have the right to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. The rights available to you under the right to erasure are not affected by your exercise of the right to data portability. The right to data portability does not adversely affect the rights and freedoms of third parties.

13.8 Right to object You have the right to object at any time to any processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party. This includes profiling based solely on those legitimate interests. Where we can demonstrate compelling legitimate grounds for processing the Personal Data, we may continue to do so only if these grounds override your rights, freedoms, or interests, or the exercise, establishment, or defence of legal claims. In relation to direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.

13.9 Right to withdraw consent You may withdraw your consent to our processing of your Personal Data at any time. This does not affect the lawfulness of any processing carried out on the basis of your consent before its withdrawal. You have the right to lodge a complaint with the authority that supervises you. You may bring an appeal before a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union. European Union and Member State law may limit your rights concerning your Personal Data, as set out in this section 13.

13.10 Le facilitaremos la información solicitada conforme a los derechos que le reconoce la sección 13 de este acuerdo en el plazo de un mes desde la recepción de su solicitud. Este plazo podrá prorrogarse hasta dos meses cuando sea necesario, en función de la naturaleza y el número de solicitudes recibidas. Dentro del mes siguiente a la recepción de su solicitud, le notificaremos cualquier prórroga y los motivos de la misma.

13.11 Provided it does not conflict with Article 13 of the law, any information you request when exercising your rights under Article 13 will be provided free of charge. If a request is unfounded or excessive, in particular where requests are repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We may also decline to act.

13.12 If we have doubts about the identity of the person who submitted your request, we may ask the requesting person to provide reasonable means of identification.